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1. Go to “Start” =>”Settings” =>”Printers and Faxes”
2. Click on “Add a Printer”
3. Click on “Next” on the “Welcome to Add a Printer Wizard”
4. Choose “A Network Printer”
5. Choose “Find a Printer in the Directory” and click “Next”
6. Enter your building name in the “Location” field and click “Find now”. This will bring you to a list of all the printers in your building. (All printer names now start with the building name, so if your printer was previously called Academic Services on Tango you'll find something like Usdan-AcademicServices on Mambo.)
7. Find the printer on the list and double click on it. Then choose whether or not this is your default printer and click “Next” and then “Finish”.
Repeat this for each queue that you need and then go back to your “Printers and Faxes” and remove any obsolete queues on Tango.
If you need any assistance, contact the Tech Desk at x67782.
1. Check the print settings in the application. From the File menu, select Print. Make sure the correct printer is specified in the dialog box.
2. The next thing to determine is if you are printing to a local printer or a network printer. Local printers are typically attached to either the parallel (25-pin connector) or USB (flat connector) port on your computer. If the printer is local, check that the printer cable is firmly attached at both ends. If the printer is on the network, test your network connection by trying to connect to the Web or retrieve your e-mail. If this is successful, the connection is good and the source of the problem is elsewhere.
3. Check that the printer is on and ready to print. Look for warning lights or error messages such as Out of Paper or Paper Jam.
4. Check that the ink or toner cartridge is securely inserted and not empty.
5. Turn the printer off and on to clear its memory.
6. You need at least 2 MB of available space on your hard drive to print a document. If you are printing large documents or if the printer is shared with others, you might need as much as 10 MB of free disk space.
To determine the amount of free disk space on your computer:
7. If your document contains complex graphics or numerous fonts, it is possible that your printer does not have enough memory to print. Try printing a small, simple document. If it works, you will need to add memory to the printer if you want to print complex documents. Otherwise, try printing to a different printer with more memory.
8. Make sure that the printer is not paused. Click the Start button, go to Settings, then select Printers. Double-click the printer icon. Click on the Printer menu and make sure that is no check mark beside Pause Printing.
9. In the same window, see if there are documents waiting in the queue. Try removing the first document and see if printing resumes.
10. Open the Printers folder (Start > Settings > Printers) and select the printer you are using. Open the File menu and click Properties.
11. Select Properties from the File menu and click Print a Test Page. You will be asked if it printed correctly. If it did not, say no and the Windows Printing Troubleshooter will start. Follow the onscreen directions.
12. If you still cannot print, try reinstalling the printer driver. Open the Printers folder (Start > Settings > Printers), click on the printer, and select Delete from the File menu. Reinstall the printer by double-clicking the Add Printer wizard in the same window and following on-screen directions. Note that to reinstall the printer driver, you will need the original disks or CD that came with the printer.
