Please fill out all required fields (denoted with an asterisk) and be as thorough as possible in describing your problem.  We'll get back to you soon, usually within 24 hours.  When the Help Desk is closed for a period of time, such as over Thanksgiving or holiday breaks, we will get back to you within 24 hours of the Help Desk reopening.  Here are current Help Desk hours and schedule.  Thanks!

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Full Name:*

Campus Phone:*

Cell/Alternate Phone:

Contact E-mail:*

Alternate E-mail:
Alternate E-mail is required for UNet account and email problems.

Campus Address:*

I am a:* undergraduate student graduate student faculty member staff member

Best way to contact you:* e-mail phone

Best time to reach you: AM PM

Brief description of problem:*

More specifically, I am having a problem with...

My Computer: Choose A Problem Won't startup I can't get on the Internet Running Slowly Infected with Virus/Spyware Other

My UNet Account: Choose A Problem I forgot my password I forgot my UNet ID I know my UNet ID and password, but can't log in Account Creation/Signup Problems Other

Other Problems: Choose A Problem E-mail SAGE Login Trouble LATTE Trouble Phone Trouble Cable TV Trouble Other

Now in your own words, please describe the problem(s) in detail:*