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eduroam FAQs

This spring, LTS will make some changes in support of research and collaboration, and to help you keep in touch with your colleagues, students, and classmates when traveling both domestically and overseas. This change will affect anyone who uses a laptop, tablet, or smartphone on campus: specifically, the wireless network called eduroam will become our primary network, the brandeis_open network will be limited to devices like Xbox and Apple TV, and the brandeis_secure network will be removed.

eduroam is a secure, encrypted, and fast network. It provides important safety and security for personal information when browsing the Internet, entering passwords and credit card information into websites, logging in to sage and LATTE, sending email, and so forth. Expand the questions below to learn more.

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Why should I use eduroam over brandeis_open?

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Using an encrypted network like eduroam on your computer, tablet, and smartphone protects the privacy of personal information that you enter into websites, so your data stays secure and is less likely to be compromised.

If we aren't using brandeis_open for laptops, tablets, or phones, why is it still there?

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eduroam can only be used for devices that support 802.1x authentication and WPA2 encryption. Most gaming consoles like Xbox and PlayStation do not support encryption, nor do devices like Apple TV or Roku, which is why we direct people to use brandeis_open for those devices. If you happen to have a gaming device that supports 802.1x and WPA2, then you're welcome to use eduroam; we do not restrict access. (Some schools do restrict access to their secure and faster networks.)


Can I set up eduroam when I'm visiting another eduroam participating institution?

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You can, but for a seamless experience, we recommend that Brandeis community members connect to eduroam before visiting another location, and your colleagues from other institutions connect to eduroam at their own campus before visiting Brandeis.


I have a friend who is visiting campus, but she's not from an eduroam institution. Will she still be able to get on the wireless?

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Yes. Campus visitors who are not from an institution that participates in eduroam will still be able to use the brandeis_guest network.


Could we let brandeis_secure continue to exist, and offer eduroam alongside it?

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When there are more networks available, computers experience slower speeds, and brandeis_secure and eduroam offer the same features to Brandeis community members when they're on campus. So, we're eliminating brandeis_secure because eduroam provides a smoother experience when you visit other campuses to do your research, and offers our colleagues at other institutions a better experience when they visit us.


Isn't it safer to have the wireless network include "Brandeis" in its name?

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There is no security involved with a network name. brandeis_secure and eduroam are functionally equivalent. They both require people to sign in to use them, are secure, are fast, etc. For people who never leave campus, this is just a name change.


How are all of the networks different?

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The eduroam network is functionally equivalent to brandeis_secure; both are fast, secure, and encrypted. The brandeis_open network is unencrypted and is just for devices like Xbox, Apple TV, older computers, and some e-book readers. The brandeis_guest network is just for campus visitors who are not connected to eduroam. Get more details.