Office Phones
Loading
Order a New Phone and Accessories
Phone and accessory ordering can be done online.
Phones
Cisco 7942G
- Two line phone
- Speaker phone
- 5", hi-res display (320x222), graphical grayscale display
- Four "Soft Keys" to dynamically access features
- 24+ user-adjustable ring tones
- American Disabilities Act [ADA] compatible handset
- Audio controls for speakerphone, handset and headset
- Button for easy access voice-mail
- Built-in headset port
- Integrated Ethernet switch to connect a PC
- Inline power lets the phone receive power over the LAN
- Online access to University directory
- One-year warranty
$215.00 (includes license & installation, shipping may be extra)
|
Cisco 7945G
- Two line phone
- Speaker phone
- 5", high-res graphical TFT color display, 16-bit color, 320 x 240 pixel resolution
- Screensaver/power saver functionality
- Four "Soft Keys" to dynamically access features
- 24+ user-adjustable ring tones
- American Disabilities Act [ADA] compatible handset
- Audio controls for speakerphone, handset and headset
- Button for easy access voice-mail
- Built-in headset port
- Integrated Ethernet switch to connect a PC
- Inline power lets the phone receive power over the LAN
- Online access to University directory
- One-year warranty
$277.00 (includes license & installation, shipping may be extra) |
Cisco 7962G
- Six line phone
- Speaker phone
- 5", high-res display (320 x 222), graphical grayscale display
- Four "Soft Keys" to dynamically access features
- 24+ user-adjustable ring tones
- American Disabilities Act [ADA] compatible handset
- Audio controls for speakerphone, handset and headset
- Button for easy access voice-mail
- Built-in headset port
- Integrated Ethernet switch to connect a PC
- Inline power lets the phone receive power over the LAN
- Online access to University directory
- One-year warranty
$275.00 (includes license & installation, shipping may be extra)
|
Cisco 7965G
- Six line phone
- Speaker phone
- 5", high-res graphical TFT color display, 16-bit color, 320 x 240 pixel resolution
- Screensaver/power saver functionality
- Four "Soft Keys" to dynamically access features
- 24+ user-adjustable ring tones
- American Disabilities Act [ADA] compatible handset
- Audio controls for speakerphone, handset and headset
- Button for easy access voice-mail
- Built-in headset port
- Integrated Ethernet switch to connect a PC
- Inline power lets the phone receive power over the LAN
- Online access to University directory
- One-year warranty
$364.00 (includes license & installation, shipping may be extra) |
Cisco 7937G
- Hands-free speaker phone for office or conference room
- External microphone kit (in picture) costs extra
- Natural conversations without clipping or distortion
- 360-degree room coverage * Automatically adapts to changes in room acoustics
- Large backlit LCD display (255 x 128 pixels) shows date, time and caller
- Integrated keypad, 3 soft keys, and menu navigation keys
- Inline power lets the phone receive power over the LAN
- One-year warranty
$820.00 (includes license & installation, shipping may be extra) |
Cisco 7911G
- Single line phone
- Usually used as public area wall-mounted phones
- Wall mounting kit costs extra
- Monochrome display with 192 x 64 pixel resolution
- 24+ user-adjustable ring tones
- Four "Soft Keys" to dynamically access features
- American Disabilities Act [ADA] compatible handset
- Inline power lets the phone receive power over the LAN
- One-year warranty
$132.75 (includes license & installation, shipping may be extra) |
Accessories
Cisco 7915 Sidecar
- Adds 12 physical buttons and 2 page keys (24 total spots) to your Cisco 7962G phone
- Ideal if you need more than 6 lines on your phone
- 4.3", high-res (480 x 272 pixels) graphical 4-bit grayscale display
- The 2 page buttons are used to access each page of 12 buttons
- Requires additional footstand to install (costs extra)
- One-year warranty
$237.00 (includes license & installation, shipping & footstand may be extra) |
Cisco 7916 Sidecar
- Adds 12 physical buttons and 2 page keys (24 total spots) to your Cisco 7962G phone
- Ideal if you need more than 6 lines on your phone
- 4.3" graphical (TFT) color display, 16-bit color depth, 480 x 272 pixels, backlight
- The 2 page buttons are used to access each page of 12 buttons
- Requires additional footstand to install (costs extra)
- One-year warranty
$297.00 (includes license & installation, shipping & footstand may be extra) |
Cisco ATA-187 Analog Line Adapter
- Required for all new fax machine installations on campus
- Two (2) voice ports for use with legacy (analog) telephones or fax machines
- Uses SIP technology rather than Cisco proprietary SCCP
- One-year warranty
$175.50 (includes license & installation, shipping may be extra) |
Sennheiser Headset SN-SH330
- Noise-Canceling microphone
- Microphone, boom position and headband are all adjustable
- Pivoting microphone boom for easy transport and safe storage
$105 for headset (includes Direct Connect Cable CSTD08 and shipping) |
Personal Billing Number (PBN)
To place calls outside of the Waltham area, you will need a Personal Billing Number (PBN). All PBNs are assigned to the PeopleSoft chargeline of the appropriate department or grant. Telephone reports are produced on a monthly basis for each department and grant, which include a detailed list of all external calls made by the phones or PBNs in the department, including the cost of each call. Each individual gets their own PBN.
To request a PBN, email voice@rt.brandeis.edu with the following information:
- First and last name
- Brandeis email address
- Phone Extension
- Department chargeline
- Specify domestic or international*
*If you are requesting your phone to be enabled to make international calls, please also include the MAC address of your phone and the specific reason that international access is required in the email.
If you lost your PBN or suspect that it was stolen, contact the Brandeis Telecom Team via e-mail at voice@brandeis.edu.
Using your PBN as a Calling Card
- From anywhere in the U.S. dial 1-800-466-1116.
- Enter your 4-digit location identifier (2990).
- Enter your PBN.
- Dial the number you wish to reach.
Troubleshooting
If you are experiencing the following problems with your phone...
- Phone does not power on
- Nothing happens when the phone handset is picked up (no dial tone, icon on the screen does not change, the phone continues to ring)*
- Delayed response time when handset is picked up (dial tone takes several seconds or longer to come on)*
- Phone switches sporadically between speakerphone and the handset*
- Software issues
- Network port isn't working
- Caller ID is incorrect
Try these general troubleshooting steps first:
- Check that the cord is securely plugged in from the wall directly to the port on the back of the phone.
- Verify that the Ethernet cable works by testing it with another device, or try another cable with the phone.
- Test that the port is active by plugging the phone in to a known active port.
- Unplug the Ethernet cable from the phone, wait 10 seconds, and then plug it back in.
Please note that the above steps would be applicable for all phone issues listed above except for the last one (caller ID incorrect).
If the problems persist after troubleshooting...
Email voice@brandeis.edu with the following information (as it appropriately applies to the specific issue):
- First and last name
- Brandeis username
- Phone extension, model, and MAC address
- Color of the port the phone is being plugged in to (and the color of the ports that it was tested with)
- Port faceplate number
- Room or office number where phone is located
- Brief description of problem and troubleshooting steps taken
*If these specific problems persist, be sure to title your email "Bad Hookswitch."
Find the MAC Address
- Select "Settings."
- Select "Model Information."
- The MAC address - a 10-character series of digits and letters - is listed as the second entry.