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The Technology Help Desk

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Request help online

or call 781-736-HELP (4357).

 
The Help Desk is located in the Goldfarb Library (click here for campus map).

Hours

Summer 2012

Fall 2012

Fall 2012 Finals

Winter 2013

Spring 2013

Spring 2013 Finals

 

May 11-August 27, 2012

August 28-December 12, 2012

December 13-December 21, 2012

December 23-January 13, 2013

January 14-May 1, 2013

May 2- May 20, 2013

 

What do we do?

Services

What to expect when bringing a computer to the Help Desk

Help Desk Service Level Agreement 

Who are we?

Help Desk group photo

The Help Desk is staffed entirely by students, who collaborate closely with the regular staff in Desktop Computing who manage related areas including the Hardware Repair Shop, the Computer Refresh Program, and Computer Labs.

When does the Help Desk hire?

Each spring, the Help Desk hires student staff for the following Fall semester. However, the Help Desk accepts applications all year long, so if you send one in now, we'll be sure to consider you next time we're hiring.

Apply online