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WebCT Vista has been retired as of June 30, 2008.LATTE is now Brandeis University's only online learning environment. |
For assistance with WebCT, you can contact the WebCT Support Desk at x6-4739 or latte@brandeis.edu.
If you are having trouble logging in to WebCT or MyCourses, solve your problem here.
If you are experiencing problems within WebCT, use this page to verify that you are using an up-to-date browser with the correct configuration. This utility is very helpful when trying to diagnose problems within WebCT. The authors of WebCT have a similar tool here.
There are a number of common problems experienced with WebCT. You can see a list and how to fix them here.
Applications commonly used in WebCT should be up-to-date to ensure that you can view items posting in your courses. Check here for the latest versions of free software such as Adobe Acrobat Reader, QuickTime, etc.
Documentation for specific tasks involving WebCT can also be found under Faculty Resources and Student Resources.