Request help from Brandeis LTS

Using the Help Web Form:

LTS is providing this help form for Brandeis users with non time critical computing problems. If you have a computing problem that needs immediate attention, please call the UNet Help Desk (for undergraduates, at x9-UNET) or the LTS Tech Desk (for staff, faculty, & graduate students, at x6-SRVC).

Please tell us about the problem you are experiencing by filing out the form below (asterisks denotes required fields). Please be as thorough as possible in describing your problem, as too little information will make it difficult for us to troubleshoot the problem. A staff consultant will get back to you by phone or e-mail within 24 hours. If you are contacting us outside business hours, over Thanksgiving, winter break, midterm recess, or Passover break, we will get back to you within 24 hours of the help desk reopening.

You should get a confirmation e-mail a few minutes after you submit this form. Please do not submit the same problem more than once using this form.

UNet Help Desk Hours

Full Name:*

Campus Phone:*

Cell/Alternate Phone:

Contact E-mail:*

Alternate E-mail:

Campus Address:*

I am a:*

Best way to contact you:*

Best time to reach you:

Brief description of problem:*

More specifically, I am having a problem with...

My Computer:

My UNet Account:

Other Problems:

Now in your own words, please describe the problem(s) in detail:*

This page was last modified on: Oct 17, 2007