Request help from the UNet Help Desk

Using the Help Web Form:

UNet is providing this help form for Brandeis users with non time critical computing problems. If you have a computing problem that needs immediate attention, please call the UNet Help Desk (9-UNET.)

Please tell us about the problem you are experiencing by filing out the form below (asterisks denotes required fields). A UNet consultant will get back to you by phone or e-mail within 24 hours, or within 24 hours of the Help Desk reopening if you are contacting us over Thanksgiving, winter break, midterm recess, or Passover break. Please be as thorough as possible in describing your problem, as too little information will make it difficult for us to troubleshoot the problem. Do not submit the same problem more than once using this form. Thanks.

UNet Help Desk Hours

Name*:

Phone:*

Alternate Phone (Cellular):

E-mail:*

Alternate E-mail:

Campus Address:*

I am a:* undergraduate student graduate student faculty member staff member

Best time to reach you: AM PM

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I am having a problem with: (Please select the option(s) that best describe your problem)

Please Describe the problem(s) in more detail*

Anything else you think would be helpful for us to know (Special Instructions)?