Known Issues

The LATTE support team has identified these significant issues with the LATTE system in conjunction with our user community. LATTE support will periodically update this list as new issues are identified and older issues resolved. Where possible, work-arounds are available.

Google Drive not connecting with LATTE 

IT is currently working on resolving the issue with Google Drive not connecting correctly with LATTE. For now, please download the files from Google Drive onto your computer, and then upload the files to LATTE.  

New grading screen presents a blank screen

With the August 2016 updates to LATTE a new grading screen was introduced, along with the ability to annotate and grade student submissions right in LATTE without having to download the documents first. At this time, however, this feature only works with PDF documents at this time. LTS intends to expand this capability to cover all document types in January 2018. Until then the grading screen will show a blank area on the left. Documents can still be downloaded for review, individually or in bulk.

Please contact the LATTE team at for additional help.