Password Expiration Notification Templates

2.4.2015

During March of 2016 Library and Technology Services (LTS) will begin notifying individuals when their Brandeis password will expire and require changing. To assist users in authenticating these messages, they are listed below. The messages will be sent at 6, 4, 2, and 1 week prior to expiration, and daily during the last week.

Note: because password change messages are often used for phishing to illegally obtain your password, please change your password using the link from the LTS Website: http://lts.brandeis.edu. Use the ‘Account Tools’ link under Quick Links on the upper right side of the home page.

At 4 and 6 weeks

Subject: Password Expiration Notice: 6 [4] Weeks to Password Expiration

Dear [insert name]:
You are receiving this email because your password is going to expire in 6 [4] weeks.
Brandeis University requires that all passwords be changed annually. Your password will expire in 6 [4] weeks. To avoid having your account locked please change it soon. A detailed step by step set of instructions for changing your password and how to change your password on your mobile devices can be found at http://go.brandeis.edu/ChangeYourPassword. These instructions may also be found by visiting the Library and Technology Services website (lts.brandeis.edu) and click the ‘change your password’ link under the ‘Quick Links” section.

Your Brandeis password allows you to access your Brandeis email, LATTE, Sage, online library resources and other Brandeis online services.

If you fail to change your password and your account is locked, you may unlock your account two ways:

  1. Use one of the self-service password reset tools listed at identity.brandeis.edu
  2. Visit the LTS Helpdesk (in person) located inside the Goldfarb Library (photo ID required)

Please note:

No one from LTS or Brandeis University will ever ask you for your password. It is a violation of University policy to do so or to share your password.

At 1 and 2 weeks

Subject: URGENT: Password Expiration Notice: 2 [1] Weeks to Password Expiration

Dear [insert name]:

You are receiving this email because your password is going to expire in two weeks. To avoid having access to all Brandeis services frozen you MUST change your password in the next two [one] week(s).

Brandeis University requires that all passwords be changed annually. Your password will expire in 2 [1] weeks. To avoid having your account locked please change it soon. A detailed step by step set of instructions for changing your password and how to change it on your mobile devices can be found at http://go.brandeis.edu/ChangeYourPassword. These instructions may also be found by visiting the Library and Technology Services website (lts.brandeis.edu) and click the ‘change your password’ link under the ‘Quick Links” section.

Your Brandeis password allows you to access your Brandeis email, LATTE, Sage, online library resources and other Brandeis online services.

If you fail to change your password and your account is locked, you may unlock your account two ways:

  1. Use one of the self-service password reset tools listed at identity.brandeis.edu
  2. Visit the LTS Helpdesk (in person) located inside the Goldfarb Library (photo ID required)

Please note:

No one from LTS or Brandeis University will ever ask you for your password. It is a violation of University policy to do so or to share your password.

Daily during the last week before expiration

Subject: CRITICAL: Password Expiration Notice: 6 [5-1] days to Password Expiration

Dear [insert name]:
You are receiving this email because your password is going to expire in 6 [5-1] days. To avoid having access to all Brandeis services frozen you MUST change your password as soon as possible.

Brandeis University requires that all passwords be changed annually. Your password will expire in 6 [5-1] days. To avoid having your account locked please change it immediately. A detailed step by step set of instructions for changing your password and how to change it on your mobile devices can be found at http://go.brandeis.edu/ChangeYourPassword. These instructions may also be found by visiting the Library and Technology Services website (lts.brandeis.edu) and click the ‘change your password’ link under the ‘Quick Links” section.

Your Brandeis password allows you to access your Brandeis email, LATTE, Sage, online library resources and other Brandeis online services.

If you fail to change your password and your account is locked, you may unlock your account two ways:

  1. Use one of the self-service password reset tools listed at identity.brandeis.edu
  2. Visit the LTS Helpdesk (in person) located inside the Goldfarb Library (photo ID required)

Please note:

No one from LTS or Brandeis University will ever ask you for your password. It is a violation of University policy to do so or to share your password.



If you are concerned about the validity of this email, you may visit the Library and Technology Home page at http://lts.brandeis.edu, select ‘‘About LTS -> Communications’ menu option and view it from our homepage.